Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Tiarra
Level 7

Roku Streaming Stick

Why does every single time I try to open an app (Netflix, tubi, Hulu, and etc.) it doesn’t open.... I constantly keep restarting and connecting to the wifi, nothing changes. The volume steady going in and out. The remote stops working. For this to be a brand new streaming stick it has soooo many problems, perhaps I need to move onto something else. Is there’s anything that’s not Roku that I can watch shows on that won’t give me any problems (Apple, fire stick, etc.)? 

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2 Replies
boogernose
Level 18

Re: Roku Streaming Stick

Well i've had lets see 3 Roku's the latest is an Ultra. Ive had a few minor issues.

But nothing like youve had. I'd be frustrated also. Is your TV older?

You obviously know the answer to your question. But you may well have problems

with other products. What type of Net service do you have? Have you

considered switching religions?

---A problem clearly stated is a problem half solved---.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Streaming Stick

@Tiarra 

Thanks for the inquiry.

We would suggest checking out our Support page for tips on how to improve your wireless connection to your Roku device here: Tips for improving the wireless connection to your Roku streaming device

Please keep us posted on what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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