I've had my Roku for about 1 1/2 years. Suddenly, in the past two months, it's started returning to the home screen and showing a "Low Power" message. When I came online to check what to do, the instructions are to plug the device into a power outlet. I am getting this message when the device is plugged in (I have always had it plugged into an outlet.) . I have tried changing outlets, tried unplugging everything and plugging it back in, but the problem persists. Does anyone have suggestions, or are you finding that one - two years is the life of this particular product.
No, two years is not an expected lifespan for the device. You didn't say what model Roku you have. My oldest Roku is the 2 XS, which was released 8 years ago. It still works, but it's useless because it's so old and lacking power.
If it's possible to use a different wall adapter, I'd try that. Some Roku players use a USB connector between the wall adapter and the Roku, so you can easily try a different wall adapter. If instead it's a wall adapter with an attached cord, then you'd have to find a matching wall adapter to try, and that's something you're unlikely to have lying around.
I am having same issue with the Roku stick 2017 model. It is now 1.5 years old and its started giving low power msg. The troubleshooting guide tells you to use the supplied cable and power adapter that came with the device. Does not say what to do when this low power msg comes up and you ARE using the Roku usb power cable and adapter that came with the Rocky stick. I have tried other measures and Msg comes up with any power supplied to it, be it usb from the tv, other usb power adapters and cables and combinations. This is obviously a Roku stick issue. If I don’t get a solution soon I’m trading it in on amazon for a fire stick. The two I have have been flawless for years.