Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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KHAYES10
Level 7

Roku Sees Wireless Network But Will Not Connect - Hotel

When I select the wireless network to connect,  it spins when trying to connect and final give the can't connect error message.  I have stayed at this hotel several time before with no issues.

I called maintenance and advised them of the problem and let them know I had never had this issue before.

I was told they installed a fiber network since the last time I had stayed here and most likely it will not connect since it needs a landing page.

Not sure what all this means, however, I would love to know if there is a solution?

TIA

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1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Sees Wireless Network But Will Not Connect - Hotel

@KHAYES10

Thanks for the post.

We would recommend taking a look at the information provided by our Support page here: Hotel & Dorm Connect

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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