Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
KHAYES10
Reel Rookie

Roku Sees Wireless Network But Will Not Connect - Hotel

When I select the wireless network to connect,  it spins when trying to connect and final give the can't connect error message.  I have stayed at this hotel several time before with no issues.

I called maintenance and advised them of the problem and let them know I had never had this issue before.

I was told they installed a fiber network since the last time I had stayed here and most likely it will not connect since it needs a landing page.

Not sure what all this means, however, I would love to know if there is a solution?

TIA

0 Kudos
1 REPLY 1
RokuDanny-R
Retired Moderator

Re: Roku Sees Wireless Network But Will Not Connect - Hotel

@KHAYES10

Thanks for the post.

We would recommend taking a look at the information provided by our Support page here: Hotel & Dorm Connect

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos