Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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KiariahL
Level 7

Roku Resetting And Update

what do I do if my Roku keeps telling me to update and it keeps restarting twice and taking me back to the “Let’s get started screen”

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3 Replies
andyross
Level 15

Re: Roku Resetting And Update

What model is it? If you can get to the main menus, you can go to settings/about to find the exact model number, or look at the label on the box if you still have it.

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KiariahL
Level 7

Re: Roku Resetting And Update

I have the Roku premiere and I won’t get pass the updating...when it updates it restarts twice and makes me do it all over!

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renojim
Level 21

Re: Roku Resetting And Update

Are you using the supplied power adapter and not your TV's USB port?

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