Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Roku Premiere won't connect

I have now tried 2 ROKU Premiere devices and neither of them will connect to my network.   I have followed the instructions to reset my router, reset the device.   I continue to get a the .30 message and am getting super frustrated.  I have contacted my ISP and they told me to contact the Manufacturer.  Imaging I am reaching out to see if anyone has experienced this and how to get past it.  
I feel like I have tried everything.  Reset the router, ROKU, checked and changed the wifi password....still nothing....