Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I’ve had my Roku Premiere for about 5 months and it all of a sudden stopped connecting to my WiFi. All of my other devices are still connected just fine. The Roku seems to recognize the network but will not connect when I type in the password which I have not changed. I went out and bought a new one because I thought mine was defective but the same thing is happening with the new one. I’ve tried unplugging both the router and the Roku and restarting both and also did a factory reset on the old Roku but still nothing. Suggestions?