Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Roku Premiere can't connect to Hotel Wifi, password given is invalid

Have a brand new Roku Premiere. Set it up over hotspot. 

Attempting to connect to Hotel internet. Upon connecting to Direct-roku-xxx-xxxxxx with a phone or laptop a password is prompted. 

Message is then received: "Incorrect password for DIRECT-roku-xxx-xxxxxx". 

I just set up a streaming stick the same way, what is the problem here? If the pre generated password is wrong, how does one get another? 

 

1 Reply
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Level 7

Re: Roku Premiere can't connect to Hotel Wifi, password given is invalid

I am getting the same error.  Did you have any success with fixing it?

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