Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I'm glad to see somebody else having issues with the new Premiere. I bought one yesterday on sale, not realizing it's the Roku Premiere (3920 series) instead of the older, better one. I have two Streaming Sticks (both Roku Streaming Stick (3800 series) ) and they reliably get 30-40 Mbps in the Settings menu connection test. The same test with the Premiere won't get over 6-7 Mbps. (The result page says my wireless signal is "Excellent," but other devices on the same 2.4Ghz band can get 50Mbps+ in speed tests.)
Maybe my router just handles 802.11n clients particularly poorly -- who the **bleep** doesn't ship with 802.11ac in 2020? -- but I think this one has to go back to the shop. This was the wrong corner to cut, Roku.
ETA: just remembered that one of the 3800s is on a 720p TV, so I can swap the Premiere with that and maybe it will just about keep up. I can't begin to imagine how they'd dare to put a "4K" label on this thing, though.