Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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mrc73
Level 7

Roku Premier+ cant be found by my phone on campus wifi network.

So I have been trying to connect my phone to my roku so I can watch movies on a computer monitor but in order to get sound I need to connect my headphones to them through the function on the app but I am unable to get the device to show up in the list. I have even tried manually entering the IP address to no avail but my phone is finding other roku devices around me on the same network so I don't know what the issue could be.

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StreamerUser
Level 16

Re: Roku Premier+ cant be found by my phone on campus wifi network.

Things to try:

1) Disable/re-enable WiFi on the phone/tablet - check

2) Switch the Roku and/or Phone/tablet from 2.4Ghz to 5Ghz or vice versa (assuming you have separate SSIDs for both) - check

3) Restart both the Roku and the phone/tablet - check

4) Reset the network connections in the Roku and/or phone/tablet - check

 

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