Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Kayloe
Level 7

Roku Premier Stopped Working After AWS Outage

On November 25, 2020, my Roku Premier stopped working.  The Roku Troubleshooting page indicated that there had been an AWS outage w/Amazon that day, but the issues had been resolved.  My Roku has not worked since.  I tried calling Roku directly, but was referred to the online support, which is not helping me at all.  Does the Premier have a finite lifespan?  I didn't anticipate that it would die after one year or I would not have purchased.  What are my replacement options?  I live in a rural area & depend on Roku for my TV viewing.

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