Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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ermacthedj
Level 7

Roku Onn 50 Inch TV wont connect SOLVED

So we bought a 50 inch Onn tv. Doesnt connect at all . Yes I used the correct password. I even forgot the network on my phone and used the exact same password on my phone and it connected. Here's what I tried.

 

1.) two factory reset's

2) Reset button on the back Long press went into recovery mode and there is a network option there and that didnt connect as well. 

3) rebooting the router. 

SOLVED; IF YOU HAVE CENTURY LINK BE SURE TO GO INTO YOUR ROUTER ADVANCED SETTINGS AND LOOK FOR DHCP AND ALLOW SPECIAL CHARACTER. ITS DEFAULT IS NOT CHECKED . THIS SHOULD FIX IT

 

what should I try next?

 

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