Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Balzack
Level 7

Re: Roku Express + plus weak wifi signal.

Woke up to the same issue today.  Can only get the wireless on my Roku Express to function when it's right next to the router.  Luckily I could get a fairly cheap replacement with the deal this week.

Roku needs to sort out their heat issues with the next generation, or they'll probably lose a fairly loyal customer in me.  My first ever Roku, a Roku 2 XD is still by far the best functioning device I've owned and still sits at well under 40C under heavy use.  Every subsequent device I've owned (Several Roku 1's, a Roku 2, Roku Express) has been between 70 and 100 Celsius EVEN WHEN IDLE.  That's some freaking hot electronics man.  Gets pretty frustrating.  I've even resorted to taking them apart before to attach heat sinks, but still barely helps.
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TheRealPumpkin
Level 8

Re: Roku Express + plus weak wifi signal.

Though it shouldn't be needed, I took the face off my Roku express and slid the electronics out.  Then I took my Dremel and drilled about 1/8 holes in the top and bottom (about 10 per side).  Then put it back together.  It runs much cooler now and doesn't lose signal.

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KL1Y
Level 7

Re: Roku Express + plus weak wifi signal.

I have a 3900. It's signal quality is constantly poor. I configured a wireless repeater and plugged it in 10 feet from the 3900 with no obstructions. The 3900's signal strength was still poor. I replaced the 3900 with a 3920. The 3920 shows excellent for the repeater signal strength and good for the AP in my living room. I'm certain the 3900 has a hardware issue.

 

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freeplay
Level 7

Re: Roku Express + plus weak wifi signal.

I just purchased a Roku Express+ for my husband as a gift to use with an older TV that only has the red-yellow-white composite connection. I'd rather not use wifi, especially after reading this thread. Is there any kind of ethernet adapter I could add so it can be hardwired, instead of wifi? 

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Grafixx01
Level 9

Re: Roku Express + plus weak wifi signal.

@freeplay ... nothing that I have ever seen. 
@tbird635 and @freeplay , for the poor wireless signal, try the fix that I posted ... change the 2.4Ghz band on your router to use wireless G ONLY. I did NOT change my password (25characters with special characters in it) am able to connect without issue now. 

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tbird635
Level 9

Re: Roku Express + plus weak wifi signal.

I apologize, I forgot to update this. I ended up with a warranty exchange. No matter what I tried , it still had a poor signal. 

The new one works like I expected it to.

I'm now connected with a strong signal with the same router set in mixed mode.

Apparently mine was a  hardware issue. 

Toneybrown07
Level 7

Re: Roku Express + plus weak wifi signal.

Looks like I have the same issue.  So frustrating!  

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jerrymc7
Level 8

Re: Roku Express + plus weak wifi signal.

We have 4 of these in 3 different households and ALL OF THEM ARE HORRIBLE at WiFi signal strength!

I wish I'd never bought these as Christmas gifts... 😡

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CJ123456
Level 8

Re: Roku Express + plus weak wifi signal.

I bought 4 Roku Streaming Stick+ last Christmas for myself and family members. When summer hit they all started to malfunction. Whenever mine passed 90 degrees the sound would start cutting in and out or would become misaligned to the video. My sister's actually hit 100 degrees one day! I wouldn't let my CPU on my computer go past 85 ever and prefer to keep it at 60. My brother disconnected his because it became unusable. So I looked into it and bought heatsinks that perfectly fit on top of where it get's red hot and I found centrifugal fans on a deal at Amazon 2 for $10. Used a Dremel tool and cut off the area I wanted the heatsinks to stick out (Also cut the back of the stick out so the air would flow through it) and mounted the fans using a combination of super glue, gorilla tape and zip ties. I also use HDMI extenders on them all it's a terrible idea to have a unit jutting out of your HDMI port anyways but especially after mounting fans and heatsinks on all of them. for about $8 each I fixed all four units. Their temperature never goes above 65 now and all the issues have gone away. Roku's answer is to send you a 4" HDMI dongle as if that is going to address the unit melting down in it's own package.

jerrymc7
Level 8

Re: Roku Express + plus weak wifi signal.

Great idea for a horrible Roku design!  
I ended up buying a Roku Premiere and now it too is acting up!
Occasional stuttering video, only on certain apps. (FXNow, A&E, WEtv, etc)  No stuttering during the "ads" though....LOL  go figure!

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