Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Hi, I've used my Roku Express with Xfinity Internet Essentials for a year and a half without problems. It will no longer hold a connection. I have tried re-starting Roku and my router many times over the past week. When Roku does connect it is on Channel 1, however when I select Youtube, CNN Go, or Sling the connection immediately vanishes. In fact, it vanishes even when I don't select anything. I'm surprised and dissapointed that there is no live customer support for Ruku Express.