Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Re: Roku Express keeps disconnecting from internet.
Just know a few simple facts about wifi. If a wifi device us too near a router it may have poor signal. If the device is too near other strong electrical or magnetic device it may get radio interference. If there are any obstructions between a router and a device the signal will be reduced (walls, mirrors on that wall, wooden cabinet sides, etc). Wifi signals radiate horizontally from a router (unless it has external antenna that can be adjusted) so that the device, if above or below by a significant amount, like another floor of a building, will have reduced signal. Router settings can effect how well a device connects, and stays connected. Other wifi nearby can interfere or confuse a device. A home network that isn't managed properly can have IP conflicts that cause dropped connections. Lets try sorting through your set up and try and determine if you have a solvable issue or a bad roku.