Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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DashiellNico
Level 7

Roku Express does not recognize Wi-Fi network?

Roku Express doesnt recognize Wi-FI network.

it recognizes several networks in the area, however not my own.

on my router 2.4 and 5 available, switch to only 2.4 does not solve the issue

IPv6 or IPv4 does not make any difference

Mobile hotspot on iphone is recognized.

Any other suggestions?

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1 REPLY 1\
DBDukes
Community Streaming Expert

Re: Roku Express does not recognize Wi-Fi network?

On what channel is your 2.4 GHz network operating? Try 1, 6, or 11. You may want to try them all to find one that it not only sees but joins.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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