Network - Wireless & Wired Connections

[midnightcarrier]

My Roku express work fine for a few months and  now iI had to reset it to factory settings and now it won't connect to the  wifi wireless connection has a green check beside it and a green check by the internet connection then freezes up.

[RokuDanny-R]

Hi,

Thanks for letting us know about the issue that you are experiencing.

I would recommend trying to perform a factory reset to see if this clears up the issue. For more information regarding how to factory reset your device, you can visit our support page How do I factory reset my Roku® streaming device?

If that isn't doing the trick, please feel free to send me a PM and I'll get you in touch with our support team for more help.

Thanks,
Danny