Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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jpv123
Level 7

Roku Express Hotel and Dorm incorrect Password

When connecting to Hotel WiFi, the roku connects and prompts me to  enter the password shown on the screen on my iPad connections menu and I get an incorrect password message. How do I get around this? 

3 Replies
RokuTannerD
Level 19

Re: Roku Express Hotel and Dorm incorrect Password

Hi there, 

Try following the steps outlined here to get connected: https://support.roku.com/article/215058118-how-do-i-use-hotel-dorm-connect-to-connect-to-the-interne...

Let us know if you're still having trouble from there. 

 

Thanks,

Tanner

Hbanks
Level 7

Re: Roku Express Hotel and Dorm incorrect Password

Any solutions? I’m having this problem too.

0 Kudos
Bread0186
Level 8

Re: Roku Express Hotel and Dorm incorrect Password

This just told us how to set up the connection.  We already know that, we are getting errors that say the provided password is incorrect.  How do we solve that issue?