Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
The Roku Express cannot connect to my Hotel Network – actually it connects to that network, but not supply the loing information too allow Internet access.
My hotel does not require a password, But on connecting to the Wireless it requires an “accept terms” button on a web page to allow Internet access.
It shows the Hotel network on the list. But trying to connect - The Roku connects to the network, shows - connecting, connected to local network, connecting to Internet, And then brings up “update software”, And that fails, and only two options, try again (which fails again), or cancel, which goes back to the network listings.
I have had difficulty getting Hotel mode to work correctly when using my iPad as the connection device. The window on the Roku would close too quickly, long before I had completed the data entry on the iPad. What I found was that by using my laptop instead of my iPad, it worked perfectly every time. Sounds to me that something in iOS is triggering the Roku to think it's done. Maybe the new iOS 13 will change that.
Roku Community Streaming Expert
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