Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
We would recommend rebooting both your wireless router and your Roku device. Alternately, we also recommend trying to connect your device to an alternate network or mobile hotspot. If you are able to connect without issue, this usually indicates an issue with your network or password. In that case, you might also try changing your network password to see if that resolves the connection issue.