Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Have you tried restarting the device? Settings > System > System restart
These things are just little special purpose computers. Like their big brothers sometimes you just need to clear things out by restarting them.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
Roku keeps shutting of the tv every 20 minutes since yesterday … this figures there is no help available yet try to get virtual tech and you have to pay to get help typical greed invested business that provided substandard product to suck in your money and pay more money to fix a problem that came from the **bleep** you have provided