Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Roku Connectivity Issues Today

We are having connectivity issues with Roku all day today.  No issues with any other internet devices.  Is Roku having issues on their end?  We have a Roku Ultra Device.

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3 Replies
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Level 17

Re: Roku Connectivity Issues Today

Have you tried restarting the device?
Settings > System > System restart

These things are just little special purpose computers. Like their big brothers sometimes you just need to clear things out by restarting them.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: Roku Connectivity Issues Today

Roku keeps shutting of the tv every 20 minutes since yesterday … this figures there is no help available yet try to get virtual tech and you have to pay to get help typical greed invested business that provided substandard product to suck in your money and pay more money to fix a problem that came from the **bleep** you have provided 

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Level 18

Re: Roku Connectivity Issues Today

I'm fairly certain Roku doesn't offer any paid support.  That was probably a third party and most likely a scam.