Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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bwt5784L
Level 7

Roku 4620X will not connect to Wireless

My Roku will not connect with my wireless network any longer. Someone help me Roku

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1 REPLY 1\
makaiguy
Community Streaming Expert

Re: Roku 4620X will not connect to Wireless

I've run into this here several times.  This has always worked for me:

  • Restart your router (even if other devices have no problem finding and connecting).  Sometimes that's all it takes, if not keep going:
  • Restart the Roku to clear its memory via Settings > System > System restart (for a Roku TV it's Settings > System > Power > System restart.  Again, sometimes that's all it takes, if not keep going:
  • Find and connect to your network via Settings> Network > Set up connection

If that doesn't fix it, try disconnecting the power to your Roku for a few seconds.  When it comes back up, see if you then can set up the network connection.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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