Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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MSDearing
Level 7

Roku 4 won't stay connected to the internet

Roku 4 will not stay connected to my wifi. I have restarted, reboot and reset the modem, router and Roku. I have also reset the network connections and set the Roku back to factory settings. NOTHING has worked! Please help, I do not have cable and stream everything!

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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: Roku 4 won't stay connected to the internet

Hey @MSDearing

Thanks for the post.

Could you tell us more about your concern? Do you get an error code or message? Moreover, the suggestions in this Support article may help: Tips for improving the wireless connection to your Roku® streaming device. Try giving it shot!

Please keep us posted.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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