I've recently been unable to use my Roku player, so I tried unplugging the power and repowering, no luck, tried the factory reset with no luck. My Roku is wired by ethernet and all laptops and desktops are connecting to the internet just fine. This Roku has been working fine until now. I get to the network setup screen now, select wired, I get three green lights, but after that is pauses and hangs and then gives me an error saying "Can't connecto to Roku". Also, same thing happens with wireless, it connects, gives three green lights for detecting and same message "Can't connect to Roku". Anyone got any ideas?
..... tried unplugging the power and repowering, no luck, tried the factory reset with no luck. My Roku is wired by ethernet and all laptops and desktops are connecting to the internet just fine.
Thank you for your reply, I did exactly as you suggested, unplugged modem, router, and Roku, re-powered in reverse order waiting for each to power up and connect. And same problem, "Can't connect to Roku". I had removed all other devices from my home network prior to doing this to make sure there isn't a conflicting device. I'm kind of stumped again.
Hooked up Roku to Samsung Series 6000 LED TV via Roku provided HDMI to watch Netflix movies, worked perfectly for a couple of days...then suddenly today the dreaded green screen. Was on the phone with Roku customer service, unplugging and plugging in HDMI cable, Roku box, even my wireless router...no luck. Also tried other HDMI input, no luck. When I unplug and plug in the power cable from the back of the Roku box and choose HDMI source #2 where the HDMI is plugged in, I briefly see the Roku screen flash on (teasing me) then it goes to an "unsupported mode" message which moves about the screen for about 30 seconds, then the screen goes completely green. This didn't happen at all for the first couple of days; it worked fine, easy setup. Discouraging. Will have to return this if it takes up any more of time!
Thanks for the reply(s), I just for kicks, made sure firewalls are disabled on my side, and even though i get the green lights for ethernet (or wireless), then even a green light for internet connection, Still can't connect to Roku, may have to call my isp and see if something changed on that side. If there's any other ideas, I wouldn't mind hearing them.