Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
angelacloud
Level 7

Re: Roku Premier not connecting to Internet

Can you please reply so we all can see how to fix this? Dealing with the same exact issues. Everything worked fine (Roku Premiere in bedroom and living room). Had to turn off the breaker momentarily. Roku would not connect again. Have followed all directions to restart router and both Rokus, in different orders, resetting, unplugging, etc. No luck. Everything in the house connected and working fine except the 2 Roku. 

0 Kudos
2 Replies
AvsGunnar
Level 12

Re: Roku Premier not connecting to Internet

Double check that your router is still broadcasting your 2.4gzh wifi radio.

If you disconnected power to router (tripping breaker), then possible that router radio is not broadcasting, or when router rebooted it is now using settings not compatible with the Premiere, namely a Wireless Channel between 1 and 11, and preferably a bandwidth of 20mhz. 

Otherwise, provide a little more info if still experiencing issues.

atc98092
Level 21

Re: Roku Premier not connecting to Internet

Please let us know if the Roku sees your network and just won't connect, or if it isn't shown at all. 

Dan
Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.