Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Snooks717
Level 7

ROKU4 not connecting to wireless Internet or Wired.

I have reset the roku multiple times. I have replaced ethernet cord. I have restarted router. Nothing seems to work. All other devices can connect to Internet without a problem. Can a moderator PM so I can troubleshoot please.

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makaiguy
Level 20

Re: ROKU4 not connecting to wireless Internet or Wired.

Was this working before but quit after receiving Roku firmware version 9.3?

If you have a Linksys router, see if this post helps:

https://community.roku.com/t5/Network-Wireless-Wired-Connections/Roku-Express-won-t-connect-to-netwo...

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