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Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Snooks717
Level 7
‎07-15-2020 06:07 PM

ROKU4 not connecting to wireless Internet or Wired.

I have reset the roku multiple times. I have replaced ethernet cord. I have restarted router. Nothing seems to work. All other devices can connect to Internet without a problem. Can a moderator PM so I can troubleshoot please.

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makaiguy
Community Streaming Expert
‎07-16-2020 06:37 AM

Re: ROKU4 not connecting to wireless Internet or Wired.

Was this working before but quit after receiving Roku firmware version 9.3?

If you have a Linksys router, see if this post helps:

https://community.roku.com/t5/Network-Wireless-Wired-Connections/Roku-Express-won-t-connect-to-netwo...

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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