Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

ROKU4 not connecting to wireless Internet or Wired.

I have reset the roku multiple times. I have replaced ethernet cord. I have restarted router. Nothing seems to work. All other devices can connect to Internet without a problem. Can a moderator PM so I can troubleshoot please.

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Level 20

Re: ROKU4 not connecting to wireless Internet or Wired.

Was this working before but quit after receiving Roku firmware version 9.3?

If you have a Linksys router, see if this post helps:

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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