Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Dianshan
Level 7

ROKU Premiere device is not connecting to my home WIFI

I've got a new ROKU Premiere but it would not not connect to my home wifi (error code 014.30). I tried restarting my router and device - didn't work. All my other devices are able to connect to the wifi perfectly. I tried to connect to my IPHONE hotspot - that worked but it is NOT a solution. I checked with my internet provider who confirmed that it is broadcasting a 2.4gHZ network so that is not the problem. Please help! I do not know what else to do. This is very frustrating.

0 Kudos