Wi-Fi & connectivity

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Spidergirl
Newbie

Ps5 disconnects Roku from internet

Everytime I turn on the PS5, play on it, then switch to tv, the TV is disconnected from the internet. Any idea how to solve this?

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2 REPLIES 2
CelticsFan
Roku Guru

Re: Ps5 disconnects Roku from internet

Is this a Roku TV? 

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DBDukes
Community Streaming Expert

Re: Ps5 disconnects Roku from internet

@Spidergirl 

Couple of questions come to mind.

First, it sounds as if your PS5 is interfering with the Roku TV WiFi connectivity. The devices to actually transmit RF, that's how it works, and it's possible for one device to interfere with another. So...

Does this happen if you turn off your PS5? Actually power it down. Then does the Roku connect within a minute? Or does it stay disconnected?

If you move your PS5 a few inches or feet, depending on how much play you have with the cables, does that change things?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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