So I have Roku setup at home in Florida
I am currently in New York bought a Roku Express hooked it up to the TV.
Error reads we need assistance in connecting your Roku player where are you the options they give:
2. Hotel or College
No matter which one I click I can't go on to set up Roku.
Thanks for the inquiry.
What kind of wireless network are you trying to connect your device to? Is your wireless network a private personal network or is it a public shared network?
We would recommend trying to perform a factory reset on your device to see if you can set up your device. For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?
I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can activate and setup your device. Then once your device is setup, try switching back to your home wireless network.
Please keep us posted.
I do not have a router I have public Wi-Fi at a campsite can I connect here and how? doesn't give me a chance to set up Roku it gets stuck on are you at home or at college dorm
Try one option and if it doesn't work try the other.
I am very disappointed in the response or lack of from Roku to try and walk me through this dilemma how many more times must I send out my concern. Look up all my emails and see how many answers I received.