Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Problem Communicating Error

I have connectivity to a wireless network and got all green checks on the test. However, when i try connecting to channels, i get “there was a problem communicating with (pick channel name and insert). Any thoughts?  I also reset the unit. 

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Community Streaming Expert

Re: Problem Communicating Error


What Roku device model number and Software version/build? Settings > System > About

Name three apps where this happens.

Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Level 9

Re: Problem Communicating Error

i think at@t did a firmware update on my router....all my rokus and ruku tv will only connect wireless now all the ethernet connections are not working

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