The premier box broadcasts an SSID.
Apparently, an adhoc wifi hot spot was built into the box. I am not comfortable with that and want to turn it off but there is apparently no way to turn it off and opt out of that "feature." It is an unnecessary security risk.
Also, when the HDMI cord is plugged in, the TV remote no longer changes channels even though I followed the simple instructions and switched the TV input from HDM2 back to HDM1 setting for the TV. It should be able to switch back and forth seamlessly.
I have everything plugged in correctly and it works great other than that. But it would be nice to talk to a qualified human and resolve these issues.
The fact that there is no phone or chat support for Roku is terrible. Customer service is dead.