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Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Kd21784
Level 7
‎07-01-2020 06:33 PM

Phone hotspot won’t connect

i have a TCL Roku tv and i am trying to get it to connect to my iphones hotspot. It shows it as a wireless network and lets me put in password but it won’t connect. My xbox and Nintendo switch connect to this hotspot easily. 

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makaiguy
Level 20
‎07-01-2020 10:59 PM

Re: Phone hotspot won’t connect

There have been lots of threads about problems connecting to iPhone hotspots.  If you have non-alphanumeric characters in your hotspot password, try removing them, as some have reported this helped

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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