Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Sgoodbred11
Level 7

Older roku box read error 003

Older roku box screen turns purple when you click network connections. Can’t update system 

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3 Replies
makaiguy
Level 21

Re: Older roku box read error 003

What model and model number?  Find out via Settings / System / About.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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makaiguy
Level 21

Re: Older roku box read error 003

(duplicate post deleted)

 

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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DBDukes
Level 16

Re: Older roku box read error 003

How old?

If you can see the menu, is it a single row of icons that you scroll left/right?

Or is the Main Menu a left region of text items (Home, Featured Free, My Feed, Search, etc) and a 3-column area of app icons?

What is the model number? What is the current OS version? Those can be found via Settings > System > About (assuming you don't have the single row of icons on your main menu).

DBDukes
https://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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