Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Sgoodbred11
Level 7

Older roku box read error 003

Older roku box screen turns purple when you click network connections. Can’t update system 

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3 REPLIES 3\
makaiguy
Community Streaming Expert

Re: Older roku box read error 003

What model and model number?  Find out via Settings / System / About.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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makaiguy
Community Streaming Expert

Re: Older roku box read error 003

(duplicate post deleted)

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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DBDukes
Community Streaming Expert

Re: Older roku box read error 003

How old?

If you can see the menu, is it a single row of icons that you scroll left/right?

Or is the Main Menu a left region of text items (Home, Featured Free, My Feed, Search, etc) and a 3-column area of app icons?

What is the model number? What is the current OS version? Those can be found via Settings > System > About (assuming you don't have the single row of icons on your main menu).

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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