Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Any solution for this issue yet? I never had a problem until my Roku updated. Now it will see my iPhone hotspot but will not connect. I gave my Roku to a friend and they got it to connect on another WiFi (not hotspot) and it connected fine so I know the stick is working. If I factory reset my Roku I can sometimes get it to connect once but as soon as the software updates and the roku disconnects from my iPhone it will not reconnect. Frustrating roku! If you know your update has an issue roll it back so we can use your product again. Right now it’s a piece of junk sitting in the drawer. I am using an iPhone 8.
Thanks for continuing to keep us posted. This is something we're still investigating and don't have any further updates as of yet.
If you're still unable to resolve the issue by using the troubleshooting steps listed in this thread, please feel free to send me a PM with your Roku account email address and the serial number of your Roku device from Settings>System>About and I'll see what other suggestions I can help with.
unlimited data is a wonderful thing. And when it's available here, 5G unlimited will be sweet
Although, I gotta say I'd probably never hotspot my phone to stream Roku, I have used it in my truck so I can use my wifi only ipad and connect the truck's network to it on trips so we can bring up weather radar and such.
Chief Technology Officer, Barge Captain/mechanic/deckhand/dock hand, Cook, Lawn care and vehicle maintenance. Yep.... I'm retired.
I have an iPhone X and have been dealing with this same issue for a couple months. I have a solution that finally worked for me. When setting up my hotspot password for some reason it defaulted to having a space at the beginning of the password. The space didn’t matter when connecting any of my other devices, but it did for the Roku. I backspaced immediately after clicking on the hotspot password setup box and it took the space out