Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Re: Roku won’t connect to iPhone XR hotspot

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I am having same issues connecting my Roku to my iPhone 8 personal hotspot. My boyfriends android connects just fine. It was working a few months ago, but now it sees my connection but it will not connect. Need answers please...We live in the country and the hotspot is our best friend. Thanks
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Community Manager
Community Manager

Re: Roku won’t connect to iPhone XR hotspot

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Thanks for continuing to share the experiences here. We've passed your reports along to our team who are looking into the issue. In the meantime, we recommend trying to restart both your Roku device, mobile phone, and/or your wireless router and continue to try to connect. This may not resolve the issue in all cases, but we have heard some customers report success after continuing to try and connect. 

Thanks again!
Tanner
Tanner D.
Roku Community Manager
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Kat388
Level 7

Re: Roku won’t connect to iPhone XR hotspot

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Having issues as well with connecting my tv to my iPhone XS hot spot it connected for a few days and now it recognizes the WiFi and connects but won’t let me stream Netflix or any other
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Speach23
Level 7

Re: Roku won’t connect to iPhone XR hotspot

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I am having this same issue. Has anyone figured out how to get it to work?
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GusReyes32
Level 7

Re: Roku won’t connect to iPhone XR hotspot

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I am having the same issue with my iPhone XS Max. I have tried restarting both my iPhone and Roku and still doesn’t work.
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Rcrider
Level 7

Re: Roku won’t connect to iPhone XR hotspot

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I have an IPhone XS and am having this issue as well. Any updates on fixes?
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492vs
Level 7

Re: Roku won’t connect to iPhone XR hotspot

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Having same problem with iphone x . Won't recognize hotspot. My android works, no problems. I think Apple is blocking me from using my iphone until I get an Appletv. Like thats going to happen.
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Xxxmike86
Level 7

Re: Roku won’t connect to iPhone XR hotspot

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IVE FOUND THE FIX FOR THIS!!!!

I changed the name of my iPhone in settings/general/about
Then changed the password to something without symbols and it connected straight away.

Thanks.
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nopropslaw
Level 7

Re: Roku won’t connect to iPhone XR hotspot

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The above technique did not resolve any issue. My iPhone hotspot still will not get picked up by my roku. Will their be an update to fix this?
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johnadowney
Level 7

Re: Roku won’t connect to iPhone XR hotspot

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I have also tried the above issue and still no luck.

I have 3 Roku devices and 2 iPhones. They are all experiencing the same connectivity issue.
I see the iPhone trying to connect then I get X and error code 14.40.

It has been working fine for months.
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