Wi-Fi & connectivity

[Beachfam]

Change my internet password and now my roku stick well not connect back up to my internet but everything else in the house does can you help 

[AvsGunnar]

@Beachfam 

Try the simple troubleshooting steps first.

1. Restart both your Router and your Roku device.  (Settings/System/System Restart or Settings/System/Power/System Restart)

2. Reset your Roku's network connection. (Settings/System/Advanced System Settings/Network Connection Reset/Reset Network Connection).  After your device automatically reboots during this procedure, you may have to press Scan Again a few times to refresh the network list in the Network Connection Screen. (Settings/Network/Setup Connection).

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If the above does not work, post back with router model number and Roku model number (Settings/System/About).

Another test to determine if the Streaming Stick is at least able to connect to a network is to use a mobile hotspot if available to you.  If able to connect to a hotspot, helps narrow down to potential network setting issue that may need to be addressed in further troubleshooting.