Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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LS19
Level 7

No signal, no green light on Roku device

Although this post is a duplicate, no others seem to have a reply, so posting another one and hoping someone from Roku may be working from home to assist us.  When I turn on the TV, it says No Signal.  Therefore, I can't troubleshoot from the main menu.  When previously troubleshooting, I was guided to remove the batteries and put them back in...then look for the green light.  I don't have a green light any more and the batteries are new.  I do not want to restart my router as that creates issues with every other device that is working including other Roku devices... only having trouble with one of them. 

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