Network - Wireless & Wired Connections

[Dawgshawgs]

I have a Roku add on device it has worked for over a year perfectly. Now it's not connected to WiFi and it can't find any networks. Everything else in house is connected. I have tried everything from all the posts but can't get it to detect wireless network. Do I need to replace the unit? Is there a warranty? 

[RokuDanny-R]

@Dawgshawgs 

Thanks for the note.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny

[ilovemylord]

Danny, I am having the same problem... my other roku's are fine but one will not detect my wifi... HELP, please!

[atc98092]

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@ilovemylord wrote:

Danny, I am having the same problem... my other roku's are fine but one will not detect my wifi... HELP, please!

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Do the same. Send Danny a PM with the requested information. 

[breban]

Just sent a PM for similar issue.

[West24_isaac]

Same issues.  How do I PM anyone?

[atc98092]

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@West24_isaac wrote:

Same issues.  How do I PM anyone?

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Click on the user's icon/avatar and select view profile. On their profile page is a button for sending a private message. 

[jcla0004]

Hey Danny I am having the same issue . My internet is connecting on my phone but my tv for some reason isn’t showing any networks for me to connect to and this has been goin on for a few days now. Can you help my please. Roku customer service is shut down.

[JayDak]

I went to that page but I didn’t see button for private message 

[JayDak]

I sent PM as well