I have a Roku add on device it has worked for over a year perfectly. Now it's not connected to WiFi and it can't find any networks. Everything else in house is connected. I have tried everything from all the posts but can't get it to detect wireless network. Do I need to replace the unit? Is there a warranty?
Thanks for the note.
Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.
Thanks,
Danny
Danny, I am having the same problem... my other roku's are fine but one will not detect my wifi... HELP, please!
@ilovemylord wrote:Danny, I am having the same problem... my other roku's are fine but one will not detect my wifi... HELP, please!
Do the same. Send Danny a PM with the requested information.
Just sent a PM for similar issue.
Same issues. How do I PM anyone?
@West24_isaac wrote:Same issues. How do I PM anyone?
Click on the user's icon/avatar and select view profile. On their profile page is a button for sending a private message.
Hey Danny I am having the same issue . My internet is connecting on my phone but my tv for some reason isn’t showing any networks for me to connect to and this has been goin on for a few days now. Can you help my please. Roku customer service is shut down.
I went to that page but I didn’t see button for private message
I sent PM as well