Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
No networks found. But other Roku and computers are connected
I have a Roku add on device it has worked for over a year perfectly. Now it's not connected to WiFi and it can't find any networks. Everything else in house is connected. I have tried everything from all the posts but can't get it to detect wireless network. Do I need to replace the unit? Is there a warranty?
Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.
Danny, I am having the same problem... my other roku's are fine but one will not detect my wifi... HELP, please!
Do the same. Send Danny a PM with the requested information.
Dan Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
Click on the user's icon/avatar and select view profile. On their profile page is a button for sending a private message.
Dan Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
Re: No networks found. But other Roku and computers are connected
Hey Danny I am having the same issue . My internet is connecting on my phone but my tv for some reason isn’t showing any networks for me to connect to and this has been goin on for a few days now. Can you help my please. Roku customer service is shut down.
