Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Coynej82
Level 7

No channel menu on start up only the word Roku is on the screen

When I turn on Roku, all I get is a black screen with the word Roku on it. Usually it opens right to my channels. I have disconnected my Roku stick and replaced the batteries in the remote.

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renojim
Community Streaming Expert

Re: No channel menu on start up only the word Roku is on the screen

"Disconnecting" can mean unplugging the stick from the TV or disconnecting the power to the stick.  Make sure you do both for several seconds and then plug everything back in.

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