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Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Daniel630
Newbie
‎09-13-2022 09:00 PM

No Wired Connection Option

I am trying to connect my TV to Ethernet Wired Connection, but I don’t even have an option to choose to connect via wired connection. I only see wireless connection option. Is my TV even compatible for wired connection? I’ve been looking it up for a good while and can’t find a response. TV model is Onn Roku TV HD Smart TV 32”. 

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2 REPLIES 2
mop_891
Roku Guru
‎09-13-2022 11:03 PM

Re: No Wired Connection Option

According to the spec. sheet, it does not have an Ethernet connection:

https://onntvsupport.com/32-720p-hd-roku-tv

note LAN=no

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RokuKarla
Retired Moderator
‎09-14-2022 09:47 AM

Re: No Wired Connection Option

Hello @Daniel630

Thanks for reaching out here in the Community!

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS.

Here is the contact information of ONN TV support: http://onntvsupport.com/#product_support-2 or at 1-844-334-2355.

Hope this helps! Let us know if you have any other concerns.


Regards,
Karla

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