Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Where is the MAC Address? I only have the S/N on the back or bottom of the device. In Settings under system info there is the serial number again, device id, roku tv 5-digit number, but no MAC address. In networks I cannot set up an internet without a MAC address.
Be careful with any help line. There is no Roku phone support, so anyone claiming to be Roku support and giving a phone number is a third party and is most likely a scammer and anyone asking for any kind of payment for support or activation is absolutely a scammer.
Roku Community Streaming Expert
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