Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
brownmckm
Level 7

No Internet Connection. Green check for wireless connection

I have a Roku soundbar. It will not connect to the internet. My phone and laptop both connect to the wifi in my room and I called my customer support for wifi, rebooted router and everything works fine. When I try to connect it has a green check by wireless connection then a red X by internet connection. How can I get it to work, I know my wifi works fine. 

1 REPLY 1\
KodaBantana
Level 8

Re: No Internet Connection. Green check for wireless connection

I have the same issue ever since I lost power and everything was turned off and reset. I have tried every suggestion. Change my wireless to use ISP DNS, reboot Roku, reboot wireless router, reset network settings on Roku, Disable Network Pings, etc. nothing is working for me...have you found a solution?

0 Kudos