Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Annieace15642
Level 7

New router

I purchased a new router and now neither roku plus will work with the new router.  My roku TV & google tv will connect. 

0 Kudos
1 REPLY 1\
renojim
Community Streaming Expert

Re: New router

Whats the make and model number of your new router and the model number of your "roku plus"?  Is the new router dual band (2.4GHz and 5GHz)?  If your "roku plus" is an Express+ then it will only connect to 2.4GHz.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos