Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Re: New modem and cannot update streaming stick 3500
The remote should pair regardless of the Wi-Fi change. Try brand new batteries. Without a remote there is no way to connect to Wi-Fi and the remote for the purple stick is no longer made, so don't give up on the one you have unless you want to trash the stick.