Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

New Roku Updates

The new roku updates have been causing the network connections to stop working for me when they are using the ip range /24  i have not tested any other subnets as of yet, however /24 seems to be working fine.  the real issue is that the error message is so generic that it seems like a hardware issue, when it is just not receiving an ip address.  I almost got rid of 4x of my Rokus i have and went looking for an alternative.  i also took my roku 4 apart possibly causing an issue with the thermal pads thinking it was a hardware problem.

I recommend a writ-up outlining the issue and fix in detail to avoid other users from becoming as frustrated as i had.  luckily i was able to find a solution once my roku stick stopped working and i tried diagnosing the issue with a network cable on my old 4.

Geek 2.0
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Community Streaming Expert

Re: New Roku Updates

That's an interesting address range to be using. Have to ask: is this a residence or something larger? There's certainly no typical reason to use that address range for a single family residence. Unless your really, really want to be using a range that someone might not think is being used.  Smiley LOL

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee, just another user.
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