Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

New Roku TV - not connecting

Brand new, out of the box. Wouldn’t connect to wireless or ethernet. Did the USB stick update. Unplugged, reset everything 16x over. 

TV will only connect to my iPhone’s hotspot. ISP no help.

Do I have a brand new 50” paperweight?

Please help. 

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