Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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jbabo
Level 7

New Roku Express+ will not connect

Replaced an older Roku with a new Express+. The old model got an excellent signal. The Express at first found the network and connected to that but was unable to connect on the next step - Local Network. Tried again and wouldn't even connect to router. Tried moving, unplugging the Express along with the resetting the router and now it can't even find the router. Gives a code of 014.12. Any final suggestions before I send this back?

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