@MMA, sorry, I should have noticed it was a new device (it was late at night). That's more for devices that suddenly won't connect or have already been connected to Wi-Fi. For new devices the advice is to try a different network just to get through the initial setup. Connecting to a phone acting as a hotspot often works. Otherwise, the only other thing I can think of is to temporarily change your Wi-Fi password to something simple. In the past I've seen posts about problems with special characters in passwords, so something simple might get it to connect initially.
