Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
When selecting check connection the wireless will not connect. I looked up my IP address and my Roku express device status is on and has full bars. I have gone into the 2.4 GHz Radio channel and unselected automatic find best channel and have tried manually selecting channels 1 through 11 and tried check connection on each one. The best I can get is poor wireless connection. Is there a way of correcting this?
Try moving your Roku around a little - at the frequencies used by wifi, even a couple of inches can make a big difference sometimes.
Sometimes Roku wifi connections can be improved by setting them up from scratch again. See if this procedure helps any:
Restart your router (even if other devices have no problem finding and connecting).
After the router comes back up, restart the Roku via Settings > System > System restart (for a Roku TV it's Settings > System > Power > System restart) to start with a clean slate.
Find and connect to your network via Settings> Network > Set up connection
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X